January 21st, 2026

πŸ“’ Service Disruption & Compensation Notice

Hello, this is the Melting team.

Today from 23:47 to 00:07 KST (approximately 20 minutes), some users experienced difficulty accessing and using the service due to database processing delays. The issue has been resolved and the service is now operating normally. We have strengthened our monitoring standards for database delays and applied preventive measures to ensure this issue does not recur. We will continue to monitor closely to provide a stable service.

As compensation for this inconvenience, Today's gift rewards will be increased to 30 Cones from January 23rd (Thu) to 25th (Sat).

We apologize for any inconvenience caused. We will do our best to provide a more stable service.

Thank you.