Hello, this is the Melting Operations Team.

Today, some users experienced difficulties accessing and using the service due to delays in DB processing. The cause of the issue has now been addressed, and the service has been fully restored to normal.

To prevent the same issue from recurring, we are strengthening our monitoring standards and carrying out system expansion. We will also continue to monitor the service to ensure stable operation going forward.

We apologize for any inconvenience this may have caused. We will do our best to provide a more stable service.

Thank you.