October 28th, 2025

New

[251028] Update - “Restore Pending Purchase” button

Due to occasional network instability, there have been times when a payment was completed but were not credited. From now on, you can automatically restore any uncredited CONE by tapping the “Restoring pending purchase” button at the very bottom of the cone Top-Up screen.

How to use

  1. In the app, go to the cone Top-Up screen.

  2. Tap the “Restore Pending Purchase” button at the very bottom.

  3. Any uncredited cone will be restored automatically.

We will continue to improve to provide a more reliable service experience. Thank you.